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Terms of service

Terms of service

Last updated October 11, 2026

These terms are an agreement between you and Despani Technologies Inc., which runs CDL Coach at cdlcoach.ai. By using CDL Coach or buying a plan you agree to them. If you are under 18, a parent or guardian must agree for you.

1. What CDL Coach is

CDL Coach is a study aid for the commercial driver's license (CDL) knowledge tests: practice questions, mock exams, study notes, an AI coach and placard and sign guides. It is not affiliated with, endorsed by or a substitute for any state licensing agency, AAMVA or the FMCSA, and it does not administer any test. Your state's official CDL manual and test rules always take priority. We work to keep content accurate and current, but rules and manuals change; if you find a mistake, please report it.

2. Your account

You sign in with a one-time code sent to your email or phone. Keep access to that email or phone secure; you are responsible for activity on your account. Tell us at support@cdlcoach.ai if you think someone else has used it.

3. Plans and payment

4. Refunds and the pass promise

Failed an official CDL knowledge test with an active purchase and don't want to continue? Claim a full refund within 14 days of the test and send the official result, once per purchase. Access ends after the refund. There are no change-of-mind refunds, and no Master exam score is required. See Refunds and pass promise, which forms part of these terms.

5. Using CDL Coach fairly

CDL Coach is for your personal study. Please don't copy, resell, scrape or redistribute our questions or content, share one account among several people, try to get around payment or access controls, or use CDL Coach during an official test.

6. Our content and the AI coach

CDL Coach's questions, explanations, hints, images and software belong to Despani Technologies Inc. or its licensors. Placard artwork follows the public US DOT hazardous materials standard. Some illustrations, translations and all coach answers are produced with the help of AI tools; they are study aids, not official material, and the coach can be wrong. Check anything important against your state's manual.

7. No guarantee of a result

We can't guarantee that you will pass your test. Apart from the free extension and the money-back guarantee described above, CDL Coach is provided "as is". To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer protection law that can't be limited.

8. Changes and ending

We may update CDL Coach and these terms. If a change materially affects a plan you already bought, we will tell you and you may ask for a refund of the unused part. You can stop using CDL Coach at any time; we may suspend accounts that break these terms.

9. Law and contact

These terms are governed by the laws of the State of New Jersey, USA. CDL Coach is operated by Despani Technologies Inc. Contact: support@cdlcoach.ai.